W Market St · (423) 913-3111 Hopper Rd · (423) 328-7036
Mon–Fri, 7:30 AM – 5:30 PM · Closed Weekends
Jeep repair at American & Import Auto Repair in Johnson City, TN
Jeep Specialist

Jeep Repair & Maintenance in Johnson City, TN

If your Jeep acts possessed, there's a real reason, and a real name for it.

Random stalling, windows that move on their own, warning lights with no cause, that's the well-documented TIPM issue, not a haunting. If you own a 4xe plug-in hybrid, there's also a real, evolving recall situation worth checking your VIN against. Our ASE certified technicians will help you sort out both.

Models we service
Wrangler Grand Cherokee Cherokee Compass Renegade Wrangler 4xe Grand Cherokee L Wagoneer

Two Real Issues Worth Knowing, Not Guessing About

Jeep owners searching for answers about a stalling engine or a plug-in hybrid recall deserve real information, not vague reassurance. Both of the issues below are genuinely documented, one going back nearly two decades and covering millions of vehicles, the other current and still evolving. We'd rather walk you through both plainly.

Real diagnosis for real electrical gremlins

Bring in your Jeep

ASE certified technicians who know exactly what to check when your Jeep acts up.

Customer reviews

What Our Jeep Customers Say

"Replaced my engine in my Jeep SRT and it went off flawlessly, no lights on or anything. Very good people to work and deal with, definitely will go back if need arises."

Summer R.

"The AC in my Jeep wasn't working, and they fixed the problem. They also worked with my warranty company, and I was very happy with what I ended up paying. Thanks to you all."

Colts C.

"These folks did a great job on my Jeep Patriot, complete service plus flushed my brake system, flushed and new transmission fluid, flushed engine ignition system, and inspected the car. Would recommend them 100 percent!"

John C.

"Took my Jeep in for service and had a great experience. The team was friendly, the pricing was fair, and the work was completed on time. I appreciate the honest service and will definitely be back."

Stephen B.

Read more reviews on Google: Market Street (700+) · Hopper Road (90+)

TIPM: When Your Jeep Feels Possessed

The Totally Integrated Power Module, TIPM, is a single computer module that controls and distributes power to most of a Jeep's electrical systems, ignition, fuel pump, airbags, and more, on Grand Cherokee, Wrangler, and Liberty models going back to 2007. When it fails, the symptoms genuinely earn the description owners have given it: a vehicle that acts possessed. Random stalling with no warning, fuel pumps that won't shut off, power windows opening and closing on their own, warning lights illuminating for no discernible reason. It became serious enough that the Center for Auto Safety petitioned NHTSA to investigate, and a class-action lawsuit was eventually granted preliminary approval covering affected Dodge and Jeep vehicles.

The 2011 Grand Cherokee has the most reported TIPM-related complaints of any model year, and notably, many failures show up well before 40,000 miles, this isn't purely an old-age wear issue. Average reported repair costs run around $1,200. If your Jeep is doing anything that feels erratic or unexplainable electrically, especially stalling or accessories behaving on their own, the TIPM is genuinely one of the first things worth having properly diagnosed rather than chasing individual symptoms one at a time.

4xe Battery Recalls: A Real, Evolving Situation

If you own a Wrangler 4xe or Grand Cherokee 4xe plug-in hybrid, this is worth your direct attention. Since 2022, Jeep and Stellantis have issued multiple recalls tied to the high-voltage battery pack on these models, addressing fires that federal investigators have found can occur while the vehicle is parked, charging, or in some reported cases while driving. This has unfolded across several separate recall campaigns as the scope and root cause have become better understood, and guidance to owners has at times included not charging the vehicle and parking it away from structures until a repair is available.

Because this situation is genuinely still evolving, we're not going to give you a single static answer here that might already be out of date by the time you're reading it. The responsible step is checking your specific VIN directly at NHTSA.gov or through Jeep's own recall lookup tool, and following whatever current guidance applies to your exact vehicle. The recall remedy itself, battery pack software updates and hardware replacement, is performed through a Jeep dealer at no cost as part of the safety recall program. We're glad to help you confirm your VIN's status and take care of everything else your 4xe needs.

Death Wobble on Wrangler

Wranglers across the TJ, JK, and JL generations share the same solid front axle layout that makes death wobble possible on Ram trucks, a violent steering shake usually triggered by a bump, caused by worn track bar bushings, tie rod ends, ball joints, or the steering stabilizer. The prevention is the same as well: a simple front-end check at every oil change catches worn components before they compound into something dangerous. See our Ram truck page for a full breakdown of the mechanism, since it applies identically here.

Why American & Import Auto Repair for Your Jeep

Jeep owners across Johnson City choose us because we diagnose the real electrical cause instead of guessing, and we're straightforward about what's a manufacturer recall versus a repair we can handle here. Every qualified repair is backed by our 36 month, 36,000 mile nationwide warranty on parts and labor, and for bigger jobs we offer financing options. Learn more about what sets our shop apart or head back to our home page.

Two locations in Johnson City

Bring Your Jeep to Either Shop

Location One

West Market Street

3832 W Market Street
Johnson City, TN 37604

(423) 913-3111

Location Two

Hopper Road

216 Hopper Road
Johnson City, TN 37604

(423) 328-7036

Common questions

Jeep Repair FAQ

Why does my Jeep stall randomly or have electrical gremlins that come and go?

The well-known TIPM issue on Grand Cherokee, Wrangler, and Liberty models since 2007. Symptoms include random stalling, fuel pumps that won't shut off, and accessories behaving on their own. Serious enough to become a class-action lawsuit, average repair cost around $1,200.

Is my Jeep 4xe part of the battery fire recalls?

Possibly, if you own a Wrangler 4xe or Grand Cherokee 4xe. Multiple recalls have been issued since 2022. Check your VIN at NHTSA.gov or Jeep's recall lookup tool for current status and guidance.

Can your shop fix the 4xe recall issues?

The recall remedy goes through a Jeep dealer as a manufacturer-covered safety recall. We're glad to help confirm your VIN's status and handle everything else your 4xe needs.

What causes death wobble on my Wrangler?

A solid front axle issue, the same mechanism as Ram trucks, caused by worn track bar bushings, tie rods, ball joints, or steering stabilizer. Regular front-end inspection at every oil change is the best prevention.

Is Jeep repair covered by a warranty?

Yes. Every qualified repair is backed by our 36 month, 36,000 mile nationwide warranty on parts and labor.

Every Jeep Model We Service

From the boxy Commander to the electric Wagoneer S, here's the full range, current and past.

Iconic & Off-Road SUVs

ModelNotes
Wrangler (JK & JL)Two-door off-road SUV, gas, EcoDiesel, and 4xe plug-in hybrid
Wrangler Unlimited (JK & JL)Four-door off-road SUV, gas, EcoDiesel, and 4xe plug-in hybrid

Mid-Size & Full-Size Family SUVs

ModelNotes
Grand Cherokee (WK/WK2/WL)Mid-size SUV, gas, EcoDiesel, SRT/Trackhawk, and 4xe plug-in hybrid
Grand Cherokee LExtended three-row mid-size SUV, introduced 2021
WagoneerLarge three-row family SUV, gas and twin-turbo Hurricane I6, reintroduced 2022
Grand WagoneerPremium luxury variant, gas and twin-turbo Hurricane I6, reintroduced 2022
Wagoneer SAll-electric mid-size premium SUV, introduced 2025
CommanderBoxy three-row SUV on the Grand Cherokee platform, sold 2006–2010

Compact & Subcompact SUVs / Crossovers

ModelNotes
Cherokee (KL)Compact SUV, revived 2014, discontinued 2023
Liberty (KJ & KK)Compact SUV, gas and CRD diesel, discontinued after 2012
CompassCompact crossover SUV
PatriotCompact crossover with boxy styling, sold 2007–2017
RenegadeSubcompact crossover SUV, sold 2015–2023

Don't see your exact model listed, or driving something even older? Call either shop, (423) 913-3111 for West Market Street or (423) 328-7036 for Hopper Road, and we'll tell you honestly whether it's something we can take care of.

Serving Johnson City and the Tri-Cities

We repair Jeeps for drivers across Johnson City, Jonesborough, Gray, Telford, Chuckey, Elizabethton, Erwin, Kingsport, and throughout Washington, Carter, and Unicoi counties. See our full list of services or browse all vehicle makes we service.

Real answers, not guesswork

Schedule your Jeep service today

TIPM diagnosis, 4xe recall status, death wobble prevention, or anything else, we'll tell you what's actually going on.

W Market St · (423) 913-3111 Hopper Rd · (423) 328-7036