Welcome to American & Import Auto Repair!
Service and Repair for Domestic and Foreign Cars, SUVs, and Light Trucks
We are here to take care of your vehicle’s every need
You’ve come to the right place. If you’re on our page, the chances are good that you are having a problem with your vehicle. We’re glad you found us because we are good at what we do and we can help. American & Import Auto Repair is a full-service shop and we have the expertise, skills, and equipment to fix whatever is wrong and get you back on the road. From Civics, Camrys, and family SUVs, to light trucks, Cadillacs, Jaguars, BMW’s, Mercedes Benz and beyond, we have the knowledge and tools to repair even the most challenging problems on all makes and models of domestic, Asian, and European vehicles.
You are in good hands. Our technicians’ hands are among the most skilled in the business. Each one of our technicians is trained and certified in his particular area of expertise by The National Institute for Automotive Service Excellence (ASE). This non-profit, independent organization is dedicated to improving the quality of automobile and truck service and repair through the voluntary testing and certification of technicians. ASE Certification is widely recognized as the hallmark for automotive professionals. American & Import Auto Repair is also designated as an ASE Blue Seal shop which means we are tested and are up-to-date on cutting edge technology.
We take the stress out of repairs. We do it all through a full service shop that is staffed by specialists in all phases of auto and light truck service and repair. With knowledge, skill, and the right tools, our ASE Master technicians are well equipped to provide all general and routine maintenance, repair or replace brakes, repair electronics, make A/C repairs, fix engines, transmissions, cooling systems, and replace timing belts. If your vehicle is shaking at higher speeds that may mean you need a wheel alignment or your tires need to be balanced and rotated. We also offer general services, under car service, heating and air conditioning services, internal engine services, flash update computer and control module services, fix complex electrical problems and handle just about anything else your vehicle throws at you. We also offer solid advice.
We use great products. We use only brand new parts for repairs and high-quality BG products for oil changes and fluid flushes from transmission, power steering, brakes, and differential to the cooling system.
Complimentary Safety Inspection. We provide a courtesy 29-point safety inspection with every oil change. Here’s what we check:
Head Lights, Tail Lights, Turn Signals, Brake Lights, Hazard Warning Lights/ Horn
Steering Gear Box / Linkage and Boots / Ball Joints
Front and Rear Tires
Front and Rear Brakes
Suspension and Steering
Fuel Lines and Connections / Fuel Tank Band / Fuel Tank Vapor vent Systems Hoses
Drive Shaft Boots/ Constant Velocity Boots / U-joints / Transmission Linkage (if equipped)
Windshield Washer Fluid
Cooling System Hoses
Fuel Tank Cap Gasket
Muffler / Exhaust Pipes / Mountings / Catalytic Converter
Battery Terminals / Cables / Mountings
Battery Condition (Storage Capacity Test)
Power Steering Fluid
We respect your property. Our technicians use gloves, floor covers, and steering wheel covers so your vehicle is returned to you as neat and tidy and as clean as you left it with us.
You can trust us. We’ve been in business since 2002 and have earned the trust of our repeat customers who have brought their family cars to us for decades. They trust us and you can too. If you are new to us, we understand that trying a new business can be anxiety producing, so we want to set your mind at ease. Every service is backed with our 36 month or 36,000 mile warranty. We guarantee that you will be happy with our work.
Come on By! If you live in Johnson City, Jonesborough, Telford, Gray and the surrounding areas and if you’ve ever asked, “Where is an excellent, reliable, quality, and honest auto shop near me?” You’ve found it at American & Import Auto Repair. We’ll save you time and money and reduce the stress of vehicle repair. Stop in or give us a call at 423-913-3111 to let us know how we can help you! We’ve always got the coffee on.
When Kim and I stared this business in 2002, we wanted to create an auto shop we’d be proud of, a welcoming place where our friends and neighbors could expect the best service and repairs in the business. One of our first priorities was to hire skilled and highly-trained and ASE-Master technicians. And just as important, we looked for technicians who are also good people. Our people take the time to explain problems, how to fix them, what can wait, and what needs to be done right away for your family’s safety. And Kim and I wanted to be hands-on. I wanted to put my decades of experience in automotive repair to good use and work on cars, which I love, and Kim wanted to make sure women are comfortable in our shop with cleanliness and a woman friendly environment. We wanted to build the business that people would describe to their friends as honest, trustworthy, dependable, and one of integrity. We wanted to create the kind of business that a lot of people don’t think exists anymore. But honesty, integrity, great service at fair prices never goes out of style. Those are the values that our community appreciates and values that Kim and I hold dear. We are so grateful that over the years our customers have told us that we’ve succeeded in those goals. We are humbled that so often our customers use those words when they thank us and tell us how pleased they are with our work. From the moment we opened our doors we have taken the responsibility of caring for your family car as seriously as we do today. We want you to know that we will always give your vehicles the same attention we give the cars that belong to our mommas.