Appointment for Auto Service
Vehicle Repair Questions
You can drop off your vehicle in any parking space on the property. Please do not block the bay doors.
Each vehicle is different and therefore each repair is different. We always call to advise what work needs to be completed and the approximate vehicle repair costs and time for completion.
Our Johnson City ASE certified mechanics believe in prioritizing driver safety. If during a vehicle inspection, the mechanic finds additional problems you will be called by our service manager describing the problem and what necessary repairs will need to be completed on your authorization only.
DROP OFF FORMS
If you're dropping off you're vehicle and wish to describe in detail the issue with your car, please download the form best suited to help your Johnson City mechanic.
See Below for all of the Drop Off Forms for Auto Service at American and Import. Simply click on the form that you need, print and fill out. Leave the form with your keys in the Key Drop bin. If you have any questions, just call us at 423.913.3111